Operations Manager
Job No:
KCLP1
Location:
Tamworth
Join Our Team as a Operations Manager!
We are looking for a motivated and experienced Operations Manager to take charge of our Tamworth branch. In this role, you will be the driving force behind In this pivotal role, you’ll manage, motivate, and develop the Kenway and Clark Tamworth team. You’ll oversee day-to-day operations, ensuring all divisions work cohesively to meet business commitments and exceed customer expectations. Your leadership will be essential in upholding customer satisfaction, enhancing departmental efficiency, and promoting a positive, team-oriented culture.
If you have a passion for agriculture, strong problem-solving skills, and thrive in a dynamic environment, we want to hear from you.
About the Role
In this role, you will be responsible for managing and developing the Tamworth team to deliver exceptional service to both existing and potential customers. You will handle daily operations to ensure seamless coordination among all divisions, supporting Group and Divisional Managers by motivating employees and maintaining high customer satisfaction.
Ensuring adherence to company policies, procedures, and WHS standards at the branch level is a key aspect of the role. As is acting as the liaison between the CEO, group managers, and the branch, and facilitating the speedy resolution of any customer issues.
About You
The ideal candidate is a natural problem-solver with a strong customer-centric approach. You are a leader rather than a manager, a skilled communicator and a collaborative team player, thriving in fast-paced and dynamic environments.
You will bring:
- Highly developed people management skills.
- A passion for delivering customer satisfaction.
- Preparedness to work as a contributing member of the Kenway and Clark team.
- Fluent spoken and written English.
- Effective communication skills for managing interactions with various stakeholders.
- Working knowledge of the Industrial Relations Act and the EEO Act.
- High level of computer competency, especially in Microsoft Excel and Word; familiarity with Pentana (our DMS) is an advantage.
- A current and clean driver's license.
- Ability to interpret financial statements to a profit and loss level.
About the salary & benefits
The salary for this position is competitive and will be tailored to the candidate's skills and demonstrated experience. Kenway & Clark offer other benefits with this role including:
- Fully maintained company vehicle, laptop and mobile phone.
- a generous annual performance bonus opportunity
- years of service & milestone rewards
- relocation assistance available (upon application)
About the business
Kenway & Clark is a progressive locally-owned farm machinery business with locations across NSW and Southern Queensland. The company is committed to fostering a positive and rewarding work environment for our employees. We are passionate about our work and are committed to our people and making a positive impact in the communities we serve.
As our business continues to expand we are looking for energetic and aspirational people to join and enhance our company culture and values.
With over 60 years of industry experience and product knowledge, Kenway & Clark are proud to sell quality products and provide a reliable aftersales service on our customer’s farm machinery and equipment. To see that this level of service continues our Gunnedah dealership is seeking a highly experienced and motivated Service Manager.
If you are a motivated and experienced Operations Manager with a passion for agriculture, we encourage you to apply for this exciting opportunity.
This is a full-time, ongoing position based at our Tamworth dealership. If this opportunity aligns with your career goals, please apply via seek or if you would like a copy of the position description, please reach out to us:
Email: hr@kenwayandclark.com.au
Phone: 02 6750 8332
Application Deadline: 18 November 2024
We wish to advise this position is open to persons who have a right to work permanently in Australia as we are not registered to sponsor visaholders.